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Established SaaS

Provide better integration experiences for your B2B SaaS customers while reducing the time and hassle for your team.

Create better customer experiences

The typical customer integration experience is less than stellar. A comprehensive integration platform helps you:

  • Build more of the integrations customers want
  • Deliver them sooner
  • Better ensure they meet expectations
  • Provide proactive support and faster responses
  • Create better workflows for end users
  • Add more value, increase satisfaction, and reduce churn

Reduce engineering time and effort

  • Integration designer

    Build faster with an intuitive graphical designer for creating integrations ranging from simple and standard to complex and bespoke.

  • Component catalog

    Write less boilerplate. Assemble integrations using pre-built components for inputs, transformations, outputs, and more.

  • Flexibility and control

    When needed, drop in components containing your own code, or write custom components that can be reused in multiple integrations.

  • Testing framework

    Test as you build. Use built-in testing tools to configure testing variables, perform test runs, inspect logs, and debug.

  • Infrastructure handled

    No need to spend time standing up infrastructure to run your integrations - they run in Prismatic's purpose-built environment.

  • Deploy sooner

    Decouple integration logic from core product code and deploy integrations as soon as they're ready instead of waiting on your release cycle.

    • Improve customer and vendor coordination

    • Tools and data for all

      Grant platform access to internal teams, customers, and third-party vendors, so all parties have visibility into the integration process.

      Documentation

      Store key integration docs like statements of work and tech specs in your integration platform to keep everyone on the same page about what will be built and who will do what.

      Testing and demos

      Work through test runs with third-party vendors to iterate quickly, demo for customers, and ensure everything is correct before you deploy.

    Streamline integration support

    Give customer-facing teams the tools to provide faster support with less engineering involvement.

    Receive text and email alerts when integrations error or don't run at their usual intervals. Use built-in logs to troubleshoot and resolve issues quickly.

    Empower customers to self-service with an embedded, white-labeled integration portal. Customers can explore your integration app store, consult documentation, opt into alerts, and view logs.